Reviews
State Farm® Agent Aquilas Zephir
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Rhonda Scott
October 13, 2026
"Christian was such a pleasure to work with. I'm really glad I got him to give me my quote and write it up for me."
We responded:
"Thank you, Rhonda! I'm happy to hear that Christian made the process enjoyable for you and helped with your quote. We appreciate your feedback and are here if you need anything else!"
Tyrhys
October 2, 2026
"Kierra was lovely to talk to and very helpful"
We responded:
"Thank you, Tyrhys! I'm glad to hear that Kierra was able to assist you and make your experience a positive one. We always aim to provide helpful and friendly service. Feel free to reach out if you need anything else!"
Melvin Mejia
October 2, 2026
"I call Aquila’s Zephirs State Farm and Talked to Alanís, I was very pleased with the service She provide me she is very professional she help me resolve and issue I had with my vehicle."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Aquilas"
Debra D. Sampson
October 1, 2026
"Alanis is a great person to talk to at Aquilas Zephir/State Farm Insurance. She listens carefully, understands the value of time, and cares about the problem of the member. Also, she’s a great communicator, someone who gets back to you in a timely manner, if need be. Alanis does take the initiative and responsibility for getting the job done, because I believe she is patient, kind, and courteous this I learned first hand."
We responded:
"Thank you, Debra, for sharing your experience! I'm glad to hear that Alanis made such a positive impression. We take pride in having team members who are attentive and proactive. It's wonderful to know she was able to assist you so effectively. We're always here if you need anything else!"
Claudia Charles
September 26, 2026
"Thank u a lot for helping me."
We responded:
"Claudia, thank you for taking the time to leave us a review! I'm happy we could assist you. Let us know if we can help with anything else!"
Michael Bullard
September 25, 2026
"Kierra was phenomenal, she helped me seemlessly get a good rate & moreover was amazing speaking too. 10 stars!!"
We responded:
"Michael, thank you for taking the time to leave us a review! I'm so happy to hear that Kierra was able to assist you in finding a great rate and that you enjoyed working with her. We appreciate your support!"
Robert Holloway
September 25, 2026
"Kierra was great. Handled everything professionally and fast, all while making things crystal clear for me!"
We responded:
"Thank you, Robert! I'm glad to hear that Kierra provided you with such a professional and efficient experience. Making things clear and straightforward is what we aim for. We're always here if you need anything else!"
Darrel Winters
September 18, 2026
"Michelle and Alanis were EXCELLENT, I had a very unique billing situation and they were patient, respectful, resourceful and worked tirelessly to figure out a solution to my situation. They were OUTSTANDING, I highly recommend this office for any and all your insurance needs. Absolutely 5-star performance."
We responded:
"Thank you, Darrel! I'm really happy to hear that Michelle and Alanis were able to assist you with your unique billing situation. It's great to know they provided the patience and resourcefulness you needed. We appreciate your high recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
Roland Joseph
September 10, 2026
"Excellent services"
We responded:
"Thanks so much for the amazing review, Roland! We really appreciate your support here in Lawrenceville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Addus Nejaha
September 9, 2026
"I am always extremely happy with the state farm agent thank you soooo much love state farm customer service is the best! Keep up the good work 👏"
We responded:
"Thank you, Addus! I'm really glad to hear that you're happy with our service and that you love our customer service. We appreciate your kind words and support. We'll keep working hard to provide the best experience for you. Let us know if we can help with anything else!"
Gumbs Reunion
August 31, 2026
"Aquilas responsiveness and follow up to any concerns I may have is outstanding. The team is also very knowledgeable on savings and always willing to provide assistance. I appreciate their level of professionalism."
We responded:
"Thank you, Gumbs Reunion! I'm happy to hear that you find our responsiveness and follow-up outstanding. It's great to know that our team's knowledge and professionalism have made a positive impact. We're always here to assist you with any questions or concerns. Thanks for being part of our office family!"
Joe Calicchio
August 28, 2026
"I am extremely happy with my agent and staff. No matter what I request from them they are always ready to help. It is a good feeling to have them in my corner."
We responded:
"Thank you, Joe! I'm glad to hear that you feel supported by our team. It's important to us that you know we're here for you whenever you need assistance. We appreciate having you with us. Let us know if we can help with anything else!"
Mandy Cing
August 25, 2026
"I bought my first car recently and needed insurance. Kierra came through and helped me! She was very patient and thorough throughout the whole process. Grateful for all the assistance."
We responded:
"Mandy, I'm happy to hear that Kierra was able to assist you with your first car insurance. We strive to provide thorough and patient service, and it's great to know we met your expectations. Feel free to reach out if you need anything!"
abi oyekanmi
August 21, 2026
"Keira was absolutely amazing! She was able to bring my insurance premium down significantly, and she also took the time to educate me about insurance coverage for my devices, something I didn’t even know existed! She was knowledgeable, helpful, and genuinely made sure I understood my coverage and was getting the best deal possible. I would definitely recommend Keira to anyone looking to get their insurance right! 🙌🏽"
We responded:
"Abi, thank you for taking the time to leave us a review! I'm happy to hear that Kierra was able to assist you with your insurance needs and provide valuable information about coverage options. It's great to know you felt informed and satisfied with your premium. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Alexis Gaylor
August 18, 2026
"I have had State Farm insurance for 4 years. They always go above and beyond to help me! They’re always available in a single text message and responds back fast! I recommend them to everyone!!"
We responded:
"Thank you, Alexis! I'm happy to hear that you've had such a positive experience with us over the past four years. It's great to know that our quick responses and dedication have made a difference for you. We appreciate your recommendations and your trust in us. Let us know if we can help with anything else!"
Marie Lorminey
August 14, 2026
"I appreciate how consistent and early communication the Zephir State Farm office provides every time. It does not matter what the transaction consist of I am always in the loop ahead of time. In addition to the amazing customer service I receive this office is stuck with me forever #foreverever"
We responded:
"Thank you, Marie, for your wonderful review! I'm so happy to hear that our consistent communication and customer service have made such a positive impact. We're thrilled to have you as part of our office family! Let us know if we can help with anything else!"
Tracy Colquitt
August 7, 2026
"THIS State Farm team has ALWAYS been helpful and courteous!"
We responded:
"Tracy, thank you for taking the time to leave us a review! I'm happy to hear that our team has been helpful and courteous. We appreciate your support!"
Javonte
August 3, 2026
"I enjoy the savings and great customer service from Aquilas and his team."
We responded:
"Javonte, thank you for taking the time to leave us a review! I'm happy to hear that you're enjoying both the savings and the service from our team. We appreciate your support!"
Alexis Simpson
July 30, 2026
"Aquila zephir was my agent that helped me with my policy and I am truly grateful! He did not rush me and made sure I asked every question me and my parents could. He was very helpful to make sure I got the policy that was just right for me."
We responded:
"Alexis, thank you for taking the time to leave us a review! I'm really happy to hear that you felt supported and informed while working with us. It's important to us that you and your family feel confident in your policy choices. We're always here if you have more questions or need assistance in the future!"
Ethan Chenh
July 27, 2026
"Gave me a discounted and fair rate, very easy to work with."
We responded:
"Thank you, Ethan! I'm happy to hear that you found our rates fair and the process easy. It's always our aim to make things straightforward for you. Let us know if we can help with anything else!"
Alfreda Weeks
July 16, 2026
"Excellent costumer service, he lowered my rates & was fast and efficient"
We responded:
"Alfreda, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service excellent and that we could help lower your rates efficiently. We're here to make things easier for you. Let us know if we can help with anything else!"
sandra bonny
July 1, 2026
"I had an amazing experience working with Joshua at Aquilas Zephir State Farm! He went above and beyond to help me with my auto and homeowners insurance coverage. Joshua is extremely professional, highly knowledgeable, and took the time to explain all of my options clearly. He paid great attention to detail to ensure I got the best possible rate without sacrificing coverage. If you want someone who genuinely cares about your needs and makes the insurance process easy, ask for Joshua! Five stars all the way!"
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm so happy to hear that Joshua provided you with such a positive experience. It's great to know he was able to assist you with your insurance while ensuring you got the best rate. We truly appreciate your kind words and recommendation. We're always here to help if anything comes up!"
Raul Graterol
June 3, 2026
"I had a great experience working with State Farm. They were very responsive and provided quick turnaround times for all of my questions and inquiries. I also took the time to shop around and compare rates, and State Farm offered the best pricing for my needs. Excellent customer service and competitive rates; I highly recommend giving them a look."
We responded:
"Thank you for taking the time to leave such a great review, Raul. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Adequate Apparel
June 2, 2026
"I have not spoke to Aquilas since i got my insurance. That was the beginning of this year. The ladies he have working for him is not doing their job. They they told me that they were dropping me August 5. I decided to get insurance August 3 since then they have been billing me and will not refund me for those payments. No one will let me speak to Aquilas. I still have rental insurance with them, but I will be taking My Business elsewhere. Bad communication on their behalf."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly strive to provide remarkable service to all our customers. We really appreciate your kind words and continued support!
UPDATE 9/27/2024
Hi Adequate Apparel, we do appreciate your feedback. We know it has been very difficult and frustrating, as there are several layers leading to your concerns. As an Agency owner, I do my best to assist my clients, but as you know, it takes a team to help our great customers. And the ladies are phenomenal and caring with every interaction.
When there are accidents and losses that lead to a policy being dropped, we do our best to work with our clients to help. The team has done their best to assist you and provide more information regarding your refund which is processed, and you will receive over the next 10-15 days.
Please feel free to reach out anytime as you transition. We know it's difficult and we are still here to help! - Aquilas"
SK Kellman
June 1, 2026
"UPDATE✨️
Recently, our need for Notary service was satisfied at this location with ease.
Alanis' detailed oriented proficiency, patience & overall professionalism created another fulfilling customer service experience from this office .✨️
Nyla has been persistently patient as she offered consistent updates on the best comparable auto insurance rates.
The information she shared was befittng to our needs for competitive rates & comprehensive coverage - Nyla was successful in helping us to achieve both.
Nyla's professionalism, patience & dedication of time to ensure that we were fully informed & educated about the various Allstate offerings; definitely helped to solidify our decision to switch.
We choose to do business where we're valued with personable service, competitive rates & great coverage!
Kudos!"
We responded:
"
Hi SK, thank you for sharing your experience with Nyla! Our team is delighted to hear her patience, and dedication to making sure you were informed of your options made a positive impact. It's wonderful to know she was able to provide you with the information needed to choose comprehensive and budget-friendly coverage. We're delighted you've chosen to switch and do business with us! - Aquilas
"